Returns & Exchanges
At Vesa Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return or exchange unopened items within 30 days of delivery.
Initiate Your Request
Log in to your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
Pack Securely
Place the unused products in their original packaging, ensuring they are well-protected to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it firmly to the outside of your package.
Receive Refund
Once our warehouse inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing