Frequently Asked Questions
Everything you need to know about your Vesa Beauty experience.
Are your products cruelty-free and vegan?
Yes, Vesa Beauty is committed to ethical beauty. All our products are 100% cruelty-free and the majority of our collection is vegan-friendly. Please check the specific product description for the vegan seal.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you have an adverse reaction to a product, please contact our support team for assistance.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and the weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.